We understand your business
A sold product or a service provided are, in the best case scenario, the start of a long-term customer relationship. Of course a few things precede this relationship - starting with, for example, the customer acquisition and consultation by phone, through to a visit on-site. Here we are able to support you efficiently - from telemarketing through to making appointments for your field service.
We understand how diverse your customers and their requirements are and so we tailor our activities just as individually to your target groups, your products, and services. We develop efficient processes and tailor-made solutions in order to address your customers and interested parties optimally, we estimate the achievable success realistically and guarantee efficient implementation.
We sell your products or services by actively contacting your customers and interested parties. The spectrum of outbound sales ranges from telecommunication and power agreements to insurances and promotional displays for pharmacists through to special software. If your customers and interested parties contact us themselves, our sales and communication experts recognise additional sales potential and get your customers and interested parties on board by cross and up-selling. We also take over account management or order acceptance and processing for you. Whether incoming or outgoing, regardless of which communication channels, which sectors and which product: In every case you benefit from our long-term experience, our sales know-how and our communication skills.
When acquiring new business customers we perform a requirements review, present your product or your service, close a sale for you or make an appointment for your direct sales team.
Your direct sales team is supposed to be able to focus on its core business: Our scheduling professionals relieve your field staff of time-consuming scheduling tasks. We speak with the relevant decision-maker, present your product, determine the transaction potential and send information material upon request. If transaction potential is high we make an appointment for your field service, internationally and on optimised routes too upon request.
We know your customers - that's also why our sales teams are so successful. We use innovative data analysis and demographic profiling, in order to build up an extensive picture of lifestyle and consumer behaviour of your customers. We use these findings to achieve the best possible contracts and sales results – for instance by offering the right customers a suitable product at the best possible time. All this ensures sales success.