Fiercely competitive markets, fast-paced changes and constantly evolving digital communication channels: In all sectors companies are faced with the issue of how to nurture customer contact in an optimal and forward-focused way.

We have the answer: Together with you we develop tailor-made solutions, which guarantee sustainable results at the same time as a high level of cost efficiency. We find the perfect solution - for you and your customers.

Whether it is our core competencies in the customer management sector and digitalisation, related services which logically complement our services, small or large projects, challenging target groups, or products and services that can be difficult to explain or even complex market conditions: We turn every challenge into a success – for you.

Customer Management

The world's largest companies have entrusted us with their customer service for more than 30 years now ...Read more

Digital Transformation

We drive transformation and create better outcomes by bringing together all the necessary capabilities and technologies to help...Read more

Transformational Outsourcing

We are helping clients to transform their whole business model in order to stay successful in an ever increasing digital world ...Read more

Service Models

Outsourcing, in-sourcing, near-shoring or, even better, completely operating independently? We have the answers ...Read more

IT Services

Our subsidiary company adato specialises completely in the development of customised applications for use in contact centres ...Read more