When it comes to financial services, it pays to be innovative, to tread new paths and to identify opportunities. Customers want to be sought after, to be newly inspired again and again, and to have sustained, long-term commitment – all in a highly competitive market.

With our support and expertise, you can concentrate 100 percent on your core business: we assume customer care, as well as customer contact and services - all the way through to complete customer management.

Regardless of whether it’s an acquisition or purchasing, a help desk regarding bank accounts, card activation and written correspondence – we look after your clients competently and efficiently.

With sector-specific know-how, high reliability, certified data protection and excellent communication skills, Capita transforms abstract, often highly-complex financial and insurance services into tangible, understandable products and services for your customers and prospects. Our experience with over 200 successful projects makes us one of the leading communications service providers in German-speaking Europe when it comes to finance and insurance.

As a result there are significant advantages for you: you save on costs, internal resources and valuable time, ensuring optimum quality, increasing revenue and reducing your costs – a result which will help you achieve tangible benefits.

Additional Financial Services

Capita Asset Services

Capita also has a division that specialises in the administration and servicing of a wide range of asset classes, from loan servicing to administration of a variety of fund types and shareholder services. This enables us to take a uniquely holistic view of your business needs, providing specialist expertise unmatched by other suppliers.

Find out more about our asset services: www.capitaassetservices.com

Capita Life and Pensions Services

Our life and pensions delivery network is now well established in Europe. We provide high quality services with the ability to deliver complex processing while maintaining quality. Our clients find that the high quality of our work reduces the cost of oversight and ultimately delivery timescales.

We now have a 500 seat multi-lingual servicing centre in Krakow, Poland, offering you front and back office services if you’re doing business in markets outside the UK.

We're building products and delivering voice and document services on behalf of a number of leading cross border insurers into Italy, France, Germany, Belgium and Spain via our multi-lingual hub in Dublin and we deliver services on behalf of Zurich Financial Services Group for their cross border products in Europe. We’re also helping two other well known financial service providers, Aviva and St James Place International, to deliver relationship based services to their off-shore investment customers.

See more at: www.capitalifeandpensions.co.uk