Capita in Germany, Switzerland and Poland
In 2015 Capita acquired the avocis group, a market leader know for excellent customer management in German-speaking Europe, with 12 locations and more than 6,500 employees at that time.
In July 2015, these companies were unified as the independent Europe Division under the single brand Capita. To that point Capita had been primarily active on the British market; since then Capita has been a presence in Germany and Switzerland and offers customised Customer-Management and BPO-solutions from a single source nationwide in each country.
Capita, with its London-based headquarters, is one of Europe's largest outsourcing companies in the areas of customer relationship management, business process outsourcing, software, and consulting. Since its founding in 1984, Capita has become one of the most successful outsourcing specialists in the UK market through its organic growth and targeted acquisitions. As a company with around 63,000 employees and an annual turnover of about £ 4.9 Billion, today Capita not only stands for excellence in outsourcing at the highest level, but also for financial strength and stability.