Capita is one of the leading European outsourcing service providers and, in addition to classic customer management, it also offers omni-channel solutions and models for digital transformation. At our locations in Germany and Switzerland, we carry out sustainable and future-orientated customer management solutions for our customers; both industry-specific and multilingual.

Capita Europe
Capita Europe CEO: Marcus Meloni
Employees: 6500
Locations: Germany, Switzerland

Capita plc
CEO: Jonathan Lewis
Founded: 1984
Employees: around 61,000
Turnover 2019: £ 3.64 billion 
Locations: UK, Ireland, Channel Islands, Germany, Switzerland, Poland, South Africa, India, Dubai

Contact Center Certification

ISO 18295: The Capita locations in Berlin, Rostock, Kiel, Anklam, Leipzig, Aachen, Cologne, Krefeld, Mannheim, Tägerwilen, Schaffhausen and Lausanne are certified in accordance with the international norm ISO 18295 for Customer Contact-Center-Services.
ISO 27001: The Capita locations in Aachen, Anklam, Berlin, Erfurt, Kiel, Köln, Krefeld, Leipzig, Mannheim and Rostock are certified according to the internationally leading standard for information security management systems ISO 27001.