Capita is one of the leading European outsourcing service providers and, in addition to classic customer management, it also offers omni-channel solutions and models for digital transformation. At our locations in Germany, Switzerland and Poland, we carry out sustainable and future-orientated customer management solutions for our customers; both industry-specific and multilingual.

Capita Europe
Capita Europe CEO: Marcus Meloni
Employees: 7650
Locations: Germany, Switzerland, Poland

Capita plc
CEO: Jonathan Lewis
Founded: 1984
Employees: around 70,000
Turnover 2017: £ 4.2 billion 
Locations: UK, Ireland, Channel Islands, Germany, Switzerland, Poland, South Africa, India, Dubai

Contact Center Certification

ISO 18295: The Capita locations in Berlin, Rostock, Kiel, Anklam, Leipzig, Aachen, Cologne, Krefeld, Mannheim, Tägerwilen, Schaffhausen and Lausanne are certified in accordance with the international norm ISO 18295 for Customer Contact-Center-Services.
ISO 27001: The Capita locations in Aachen, Anklam, Berlin, Erfurt, Kiel, Köln, Krefeld, Leipzig, Mannheim and Rostock are certified according to the internationally leading standard for information security management systems ISO 27001.

Certificate